S H I P P I N G
We provide FREE SHIPPING via Canada Post to Canada & the USA on orders over $150 CAD (before taxes). Any order below $150 is a flat fee of $10.
We offer worldwide shipping at a flat rate of $30 CAD per order for the rest of the world.
Please allow one business day to process orders.
Please be advised that all our dresses are hand checked and hand packed before they are sent out.
S H I P P I N G T I M E S
*please note that most of our dresses ship right away, however, select styles do not ship right away* For specifics, please check out the 'Shipping for this item' tab on each and every product.
We ship with Canada Post.
Shipping within Canada: 4-12 business days
Shipping to USA: 4-12 business days
Rest of the world: 4-15 business days
If you need specific shipping times, please email us.
**PLEASE NOTE THAT ALL ORDERS MADE END OF NOVEMBER TO THE BEGINNING OF JANUARY WILL EXPECT A DELAY DUE TO HOLIDAY SHIPPING DELAYS FROM OUR SHIPPING COMPANY** WE CANNOT GUARANTEE SHIPPING TIMES TO MEET YOUR SHIPPING REQUIREMENTS DURING THESE TIMES** WE ARE NOT RESPONSIBLE FOR ANY SHIPPING DELAYS AS IT IS OUT OF OUR CONTROL**
S H I P P I N G I N F O
Some parcels may require a signature. If you are not present during delivery, a notice card will be left, requesting a pick up at your local post office. If not picked up within 7 days, the parcel will be returned back to us. If parcels are refused, they will also be returned back to us. In the case that the parcel has been returned back to us, denied or order has been cancelled, we will with hold a $35 return shipping and restocking fee per EACH ITEM in the order. Please note that duty and brokerage charges to customers outside of Canada are the sole responsibility of the customer.
C U S T O M E R S E R V I C E H O U R S
Monday to Friday: 9:30 a.m to 3 p.m.
Saturday and Sundays: closed.
Questions? Please e-mail us at firstname.lastname@example.org.
Please allow 24 hours for a response.